Jina Chan

Seattle Copywriter


Web Content

SEO Content Authoring

Public Health Content I wrote several articles on career paths and education, including Public Health and Graphic Design. They were directed at an audience of high-school students. The tone was friendly but still professional, providing enough information to give readers a sense of what each profession was like, while not overwhelming them with too much detail. Each article included at least 5 SEO keywords.


I created product descriptions for AmazonSupply.com (now Amazon Business), for business and industrial supplies such as tape dispensers, hand sanitizer, and paper towels.

Content Management

Delaware Estuary Watershed ProjectI managed content for the Delaware Estuary Watershed Database and Mapping Project, a Web site funded jointly by the National Oceanic and Atmospheric Administration (NOAA) and the Environmental Protection Agency (EPA). I uploaded documents and participated in conference calls to determine next steps. I edited images and wrote text on Potentially Exposed Resources, Species Life History, and Resource Utilization.


Cisco white paperI wrote a white paper on the Cisco 4000 series integrated services router, describing its business value for distributed organizations with branch offices. The audience was technical decision-makers. The paper described the two types of architecture used by these routers, and the differences between individual models.

 Software Documentation

API Reference Documentation

KITL OverviewOver three years, I documented APIs for a developer and OEM audience. This sample is reference documentation for KITL, a feature of the Windows Embedded Compact core OS. The existing documentation was completely out of date, so I rewrote it from the ground up. This includes the overview topic and subordinate topics, such as OEMKitlStartup and OALKitlInit.

Technical White Papers

BSP Porting GuideI wrote half of The Basics of Bringing up a Hardware Platform, covering the conceptual material. This white paper is quite long at about 40 pages but only covers the tip of the iceberg in what is a complex and highly customized process.
In addition, I revised and contributed substantially to The BSP Porting Guide for Windows Embedded Compact 7 and Build and Test your Device Driver.

Release Notes

Release NotesI was assigned to write the release notes for Windows Embedded Compact and CE. This task involved a lot of coordination with tech teams and the content editing and production teams. I was very proud to hear when I returned for a subsequent contract that the product team had asked for me to write the release notes again. The most recent release notes I wrote are the Windows Embedded Compact 7 Release Notes.

Other Projects

Screen Shot 2014-12-11 at 6.40.35 PMIn 2014 I took a Product Management class from General Assembly. My final project was a proposal for redesign of the REI.com website to add personalization.


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