SEO Content Authoring
I wrote several articles on career paths and education, including Public Health and Graphic Design. They were directed at an audience of high-school students. The tone was friendly but still professional, providing enough information to give readers a sense of what each profession was like, while not overwhelming them with too much detail. Each article included at least 5 SEO keywords.
I managed content for the Delaware Estuary Watershed Database and Mapping Project, a Web site funded jointly by the National Oceanic and Atmospheric Administration (NOAA) and the Environmental Protection Agency (EPA). I uploaded documents and participated in conference calls to determine next steps. I edited images and wrote text on Potentially Exposed Resources, Species Life History, and Resource Utilization.
I wrote a white paper on the Cisco 4000 series integrated services router, describing its business value for distributed organizations with branch offices. The audience was technical decision-makers. The paper described the two types of architecture used by these routers, and the differences between individual models.
API Reference Documentation
Over three years, I documented APIs for a developer and OEM audience. This sample is reference documentation for KITL, a feature of the Windows Embedded Compact core OS. The existing documentation was completely out of date, so I rewrote it from the ground up. This includes the overview topic and subordinate topics, such as OEMKitlStartup and OALKitlInit.
Technical White Papers
I wrote half of The Basics of Bringing up a Hardware Platform, covering the conceptual material. This white paper is quite long at about 40 pages but only covers the tip of the iceberg in what is a complex and highly customized process.
In addition, I revised and contributed substantially to The BSP Porting Guide for Windows Embedded Compact 7 and Build and Test your Device Driver.
I was assigned to write the release notes for Windows Embedded Compact and CE. This task involved a lot of coordination with tech teams and the content editing and production teams. I was very proud to hear when I returned for a subsequent contract that the product team had asked for me to write the release notes again. The most recent release notes I wrote are the Windows Embedded Compact 7 Release Notes.
In 2014 I took a Product Management class from General Assembly. My final project was a proposal for redesign of the REI.com website to add personalization.