I’m a UX writer and technical writer in the Seattle, Washington area. Because technical writers love bullet points, here are a few:
- 12 years of experience in technical writing and editing
- 3 years of experience with content and UX writing
- First programming language was Fortran
- Degrees in life sciences (B.S. in biology, M.S. in ecology)
- Certificate in content strategy and storytelling
Here’s what I love about UX writing: creating microcopy is about packing the maximum meaning into the most concise text. Simplicity and clarity have to be your guiding principles. It’s also about the whole user experience, not just a few words: the text is part of the context of the user journey on the site or app.
There’s also the context of who the user is. What are their needs and what terms do they use to describe those needs? How is the existing UX and content meeting those needs? Are there gaps? And what do we want that experience to be? Is it fun, conversational, or matter-of-fact?
What I love about technical writing is learning new things and organizing information. I’ve been into tech since I took my first college class, which was Introduction to Fortran. I went on to take introductory computer science classes in Ada, Smalltalk, and Lisp. I worked at the campus computer lab and had a part-time job writing Perl scripts.
In those days, tech was a small, nerdy corner of the world. Now it’s part of most people’s daily experiences, from taking transportation to buying household goods to reading the daily news. Those of us who work in this field have a great responsibility and opportunity, and it’s exciting to be part of that.